RETURNS.

What is your returns/exchange/refund policy?

as we are a very small business, every order we receive makes a big difference in building our brand. unfortunately at this time, we are hesitant to offer returns. although, we understand that everyone’s circumstances for returns are unique. therefore, if you would really like to return your item, please email us at info@fervbyj.com.au or Dm Us @fervbyj and we will review returns on a case by case basis. however, please treat all purchases as final.

note: please contact us immediately if you would like a return. returned items must be returned within 14 working days of receiving your order, unworn and with all original packaging. returns shipping is payable by the customer.